Nusuk platform passes 51 million users as digital pilgrimage grows
The Nusuk platform has surpassed 51 million users worldwide and now uses AI to alert pilgrims when crowd density at the Grand Mosque and Rawdah is low.
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Last updated: 14 Sep 2026, 10:34 AM (Saudi time)
The Nusuk platform has surpassed 51 million users worldwide and now uses AI to alert pilgrims when crowd density at the Grand Mosque and Rawdah is low.
Saudi Public Security has warned that Hajj and Umrah service companies face fines of up to SAR100,000 for failing to promptly report pilgrims who overstay their authorised period, with the penalty rising by the number of unreported cases.
Saudi Arabia's Ministry of Hajj and Umrah has opened a competition inviting designers and innovators to develop a lightweight, high-UV-protection umbrella for pilgrims, with a unified visual identity for use across the holy sites.
Saudi Arabia's Nusuk app has surpassed 51 million users across more than 190 countries, offering over 130 digital services and now working without mobile data, as the Kingdom moves Hajj and Umrah permits, transport and payments onto one mandatory platform.
Saudi Arabia's Ministry of Hajj and Umrah has published its 1447 AH Hajj service provider evaluation, ranking foreign pilgrim companies into three performance tiers based on compliance and service quality.
Saudi Arabia has launched a digital platform for the Prophet's Mosque in Madinah offering an interactive map, live crowd tracking and real-time prayer occupancy updates for visitors.